FAQ - Frequently Asked Questions
How long does it take to get my tags? Typically we ship all orders within a week after we receive your order, payment and dog photo. If you need it sooner let us know and we will try and help.
Can you add additional information to the tag? You can put any information in any category you would like but to keep cost low we do not customize or add to the category labels. Each category has a limit of 25 characters which includes spaces.
I don't know how to send a digital photo. No problem, simply mail us a photo of your dog and we will scan it, make your tags, and mail your photo back to you along with your tags. The Address is
I don't know how to order? We'll walk you through the process, first click on the Order Now button. Next we will ask you to tell us how you are sending us your dog's photo, you can mail it, e-mail it, or upload the photo directly from this page, click submit. Now we need to know the info you would like to go on your dog's tag. The information you provide is exactly what will appear on the tag so check it carefully and submit the info. You will now have the option to add another tag or finalize your purchase. You may pay by credit card or directly with a PayPal account. You will receive an e-mail copy of your receipt. That's it, if you still need help send Spot an e-mail.
How come both of my tags don't have hole and a ring? We will gladly do that for you but as we clearly state on the web site one is for your dog to wear and the other is for your wallet so you can easily show people the information from the DOJ. It's pretty hard to show someone that information if your dog is wearing it.